HG Assist Privacy Policy

At HG Assist, we respect your privacy and are committed to protecting the personal information of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect and process the following personal information:

Full name
Contact details (phone number, email address)
Physical address where services are rendered
Information submitted via contact forms, bookings, or enquiries

2. How We Collect Personal Information

Request a quote or make a booking
Use our website or online forms
Enter into a service agreement with us

3. Purpose of Collecting Personal Information

We collect personal information to:

Provide and manage cleaning services
Respond to enquiries and quotations
Schedule services and communicate with clients
Process payments and issue invoices
Improve our website and customer experience
Comply with legal and regulatory requirements